At Kindly Baby Shop, we understand that waiting for your baby essentials can feel like forever when you’re a parent. That’s why we’ve designed our shipping process to be as reliable, transparent, and parent-friendly as our products.
Our Shipping Options
Standard Shipping
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 flat rate
Ideal for parents who need their items within a predictable timeframe. Includes package tracking and insurance.
Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE for orders over $50
Perfect for budget-conscious families stocking up on essentials or planning ahead for baby’s needs.
Important Processing Information
All orders require 1-2 business days for processing before shipment. During peak seasons or sales events, processing may occasionally take an additional day.
Global Reach with Parent-Conscious Limitations
We proudly serve parents across the globe, with some exceptions:
- Most Asian countries (due to complex customs regulations)
- Certain remote regions (delivery times would be unpredictable)
If you’re unsure whether we ship to your location, our customer service team at [email protected] will be happy to check for you.
Tracking Your Baby Essentials
Once your order ships, you’ll receive:
- A confirmation email with your tracking number
- Regular updates on your package’s journey
- Delivery notifications to help you plan
We know how important it is to know when those must-have baby items will arrive, especially when you’re juggling parenting duties.
Our Hassle-Free Return Policy
Not completely satisfied? We offer:
- 15-day return window from delivery date
- Easy return process – just contact our team
- Refunds processed within 3-5 business days
Parent-to-Parent Promise
Every shipping decision we make comes from our own experiences as parents. We’ve been there – waiting anxiously for that perfect stroller or essential feeding gear. That’s why we’re committed to making your Kindly Baby Shop delivery experience as smooth as possible.
Have questions about shipping to your specific location? Need help choosing the right shipping option for your timeline? Our team is always here to help at [email protected].