Privacy Policy

At Kindly Baby Shop, we understand that parents value privacy and security as much as we do. Just as we carefully select our baby products with your family’s needs in mind, we approach your personal information with the same level of care and protection. This Privacy Policy explains how we collect, use, and safeguard your information when you visit kindlybabyshop.com.

Information We Collect

To provide you with the best shopping experience, we may collect:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase.
• Account Information: If you create an account, we store your login credentials and saved preferences.
• Transaction Details: Information about the products you purchase, including car seats, strollers, diapering supplies, and other infant gear.
• Technical Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
• Communication Records: Any correspondence with our parent-to-parent customer service team.

How We Use Your Information

We use your information to:

• Process and fulfill your orders for baby essentials
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send order confirmations, shipping notifications, and service-related communications
• Personalize your shopping experience (with your consent)
• Prevent fraud and enhance payment security
• Comply with legal obligations

Sharing of Information

We treat your information with the same care we’d want for our own family:

• Service Providers: We share necessary information with trusted partners who help with payment processing, shipping, and website operations.
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In case of a merger or acquisition, customer information may be transferred as a business asset.
• Never for Marketing: We do not sell or rent your personal information to third-party marketers.

Data Storage and Security

We implement security measures designed to protect your information:

• Industry-standard encryption for all transactions
• Secure storage of payment information with PCI-compliant processors
• Regular security audits and system updates
• Limited employee access to personal data
• Data retention only as long as necessary for business or legal purposes

Your Rights and Choices

As a valued customer, you have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your data
• Withdraw consent for data processing (where applicable)
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and shopping cart items
• Analyze website traffic and performance
• Provide relevant product recommendations
• Enable secure checkout processes

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

Children’s Privacy

While we specialize in products for children, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We’ll notify you of significant changes through our website or email.

Thank you for trusting Kindly Baby Shop with your family’s needs. We’re committed to protecting your privacy as carefully as we select our baby products.